PharmaService: Deliver the Common Conditions Service, without the admin

PharmaService is Navi’s all-in-one platform for managing Common Conditions Service (CCS) consultations, from patient registration to prescribing and secure Healthmail delivery.

Built for Irish community pharmacies, it helps you grow revenue, save time, and stay compliant, all in one place.

Why PharmaService?

Grow a new revenue stream

Delivering just 5–10 CCS consultations per week can generate up to €20,000 in additional annual revenue per pharmacy, with no capital IT investment required.

Save time and reduce admin

PharmaService replaces paper forms, spreadsheets, and duplicate data entry with a single streamlined workflow, saving up to 2.5 weeks of admin time every year.

Stay compliant with confidence
Built-in workflows align with HSE/DoH requirements and IPU protocols, capturing a full audit trail and ensuring consistent, compliant service delivery.

Improve patient experience
Offer a more professional, efficient service with structured consultations, reduced waiting times, and fewer no-shows.

Differentiate your pharmacy

Position your pharmacy as a leader in CCS delivery with a modern, digital-first service that evolves as protocols change.

Everything You Need, One Platform

Patient registration and consent capture
Guided digital consultation forms
One-click prescription generation
Referral letters and patient advice sheets
Secure Healthmail integration
Full audit trail and role-based access

PharmaService manages the entire CCS journey, so your team can focus on patients, not paperwork.

Coming soon

More convenient features to make delivery of clinical services easier and more efficient

Online patient booking

Patients will be able to book CCS consultations directly online, at a time that suits them. This reduces phone traffic, improves convenience, and helps drive more consistent appointment volumes.
Appointment scheduling

Easily manage your consultation diary with scheduling based on staff and consultation room availability. This ensures better workflow planning and maximises your team’s capacity.
DispenSense Integration

Seamless integration with DispenSense will remove duplicate data entry by syncing patient details and consultation records. This creates a more efficient, connected pharmacy workflow.

See it in action

Core Team

Finn McCann

Chief Technological Officer
Arkadius Dokudovic

Senior IT Governance and Product Manager
Siobhán Kellett

Product Owner