Technology capability overview
Navi Group's Technology function has built, delivered and supported all of our software solutions to our customers for over a decade. Our technical team offers a wide range of services in the pharmacy and retail market.
Navi Group proudly announces a significant milestone in our commitment to excellence and the highest standards of information security. Following a rigorous evaluation process, we are delighted to confirm that we have achieved ISO 27001 certification.

ISO 27001 is an internationally recognised standard that sets the benchmark for the establishment, implementation, and continual improvement of an Information Security Management System (ISMS). This certification underscores our dedication to ensuring the confidentiality, integrity, and availability of sensitive information.

Software Development
Our software development services focus on delivering innovative and customised solutions tailored to meet the unique needs of our pharmacy clients. Leveraging cutting-edge technologies and industry best practices, we deliver a variety of software development services, including:
Custom application development
We specialise in developing bespoke applications that address specific business challenges and requirements. Our team of experienced developers and product managers deliver scalable, secure, and user-friendly solutions.
Web development
Our expertise in web development spans across a wide range of technologies and frameworks. Whether it's building high volume transaction B2B e-commerce systems, web-based service offerings to end-users or complex web applications, we prioritise usability, performance, and scalability.
Software integration
We have 15 years of experience in integrating disparate systems and applications to streamline operations and enhance efficiency. Our integration solutions ensure seamless data flow and interoperability across various platforms and environments.
Infrastructure and cloud-based services management
We offer comprehensive infrastructure and cloud-based services management to empower businesses with scalable, reliable, and secure IT environments.
Our services include:
Cloud & dedicated server hosting and strategy
Navi have had years of experience in building and managing software solutions both on hosted environments with dedicated servers and virtual servers, as well as cloud-based environments like Microsoft Azure and Amazon AWS. Our strategic approach considers factors like scalability, cost optimisation, and security.
Cloud infrastructure management
Our team manages different hosted and cloud infrastructures, providing ongoing monitoring, optimisation, and maintenance to ensure optimal performance and cost-effectiveness.
DevOps and automation
We embrace DevOps principles and automation tools to streamline development, deployment, and operations processes. By fostering collaboration and automation, we enable faster delivery, higher quality, and continuous improvement of our systems and infrastructure.
Security and compliance
Security is paramount in today's digital landscape and especially in pharmacy, where sensitive patient data is managed. We implement robust security measures and compliance protocols to safeguard our customers' data and infrastructure against cyber threats and ensure regulatory compliance.
Software project and product management
Our software project and product management capability empowers us to effectively plan, execute, and deliver successful software initiatives. This includes:
  • Project planning and roadmapping
    Our team is focused on delivering value to our customers, defining project goals, scope, and milestones, as well as creating comprehensive roadmaps to guide the development process.
  • Agile development methodologies
    We embrace Agile methodologies including Scrum to deliver software iteratively and incrementally, fostering flexibility, transparency, and collaboration. Our Agile practices enable Navi to rapidly adapt to changing requirements and market dynamics and deliver innovation quickly to our customers.
  • Quality assurance and testing
    We maintain rigorous quality assurance processes to ensure that software meets the highest standards of performance, reliability, and usability. Our testing strategies encompass automated testing, manual testing, and continuous integration to deliver issue-free solutions.
IT deployment, support, and maintenance
Our IT deployment, support, and maintenance services are designed to ensure smooth operations and minimal downtime for our customers' IT infrastructure and applications. Our team delivers:
Deployment and implementation: We handle the deployment and implementation of IT systems, applications, and infrastructure, leveraging best practices and minimising disruption to business operations.
IT support and monitoring: Our dedicated support team provides monitoring and assistance to address issues, resolve incidents, and ensure system availability. We implement robust disaster recovery systems to safeguard our customers' data and ensure availability of systems with failovers across multiple geographies.
Regular maintenance and updates: We proactively manage software patches, updates, and maintenance tasks to keep clients' systems secure, stable, and up-to-date. Our scheduled maintenance activities minimise downtime and ensure optimal performance over time.